LEARNING FROM UNINTENDED OUTCOMES
LFUO: Essentials. Online, self-paced learning. Released 1 July 2025.
LFUO: Applied Skills. Practical application of theory. Starts 6 July 2025.
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Explore and learn how it made sense for someone to do what they did.
Create real learning, not just 'compliance' fixes.
The key learning objective of these courses is to provide you with the skills to undertake an 'investigation' that is based on learning and not blaming. i.e., helping to understanding 'local rationality'. Even if there have been non-compliances present, they provide opportunities for learning. Investigations of complex operations, of which diving is just one, should use 'Human Error' as a starting point, not an end result.

WHAT IS THEĀ LFUO COURSE?
The Learning from Unintended OutcomesĀ CourseĀ is something the diving industry really needs if safety and performance are to be improved. Currently, there is no structured or consistent way to look at adverse events in diving. None of the incident reporting systems looks at the role of Human Factors, Psychological Safety or Error-Producing Conditions. Rather, they focus on proximal causes like medical issues, equipment configuration, non-compliance, 'human error', violations or 'recklessness'.
These coursesĀ are for those who are involved in supervisory or leadership positions within diving agencies, dive centres, universities or those who really want to learn more about how adverse events occur.
Places limited. Sign up for waiting list.
LFUO: Essentials. Released 1 July 2025.Ā
LFUO: Applied Skills. Starting 6 July 2025. 4 x 4 hours, over 2 weeks.