Language Matters: An HF Approach to Reviewing an ‘Accident Analysis’

by: Gareth LockPublished on: 17/08/2024

How we frame learning opportunities and the language we use is critical: firstly, we need to create the environment for others to learn, and because when we focus on the context and the conditions, we create an empathetic response. This blog looks at what happens when you don't do that.