SH19: Speaking up to prevent an adverse event

In this podcast episode, we delve into the crucial concepts of psychological safety and a Just Culture in the context of diving, teams, and organizations. These two terms, while closely related, have distinct roles in fostering learning, improvement, and safety. The episode begins with a scenario illustrating the interplay of these concepts in a diver's training journey, highlighting the impact of trust, vulnerability, and communication. Psychological safety, as defined by Professor Amy Edmondson, is explored in four stages: Inclusion Safety, Learner Safety, Contributor Safety, and Challenger Safety, each contributing to a learning-focused environment. A Just Culture, aimed at organizational improvement, is introduced as a way to analyze adverse events without resorting to blame. The episode provides insights into the proactive nature of psychological safety and the retrospective approach of a Just Culture in promoting safety and learning in diving and other domains. It emphasizes the need for open communication, understanding human error, and exploring conditions that influence behavior to enhance safety and performance.

Original blog:

https://www.thehumandiver.com/blog/speaking-up-to-prevent-an-adverse-event-looking-back-to-learn

Links:

Blog about near misses:

https://www.thehumandiver.com/blog/were-you-lucky-or-were-you-good-2

European aviation regulations:

https://www.caa.co.uk/media/sf3eiszu/fwm20160629_06_just-culture.pdf

Blog about hindsight bias:

https://www.thehumandiver.com/blog/joining-dots-is-easy-if-you-know-the-outcome

Psychological safety toolkits by Tom Geraghty

https://psychsafety.co.uk/tool-kit/

Video about Psychological safety and Just Culture: